THE CHALLENGE

Leaders in IT Transformation  

 The large consulting firms acquired most of Canada's boutique ServiceNow practices, and their best resources are deployed on global accounts. Meanwhile, your organization needs senior expertise, not offshore teams or inexperienced consultants. 

 

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Underutilized Platform

You bought ITSM, but you're using a fraction of its capability. The automation, self-service, and workflow features that justified the investment remain untapped.

Talent Shortage

Finding skilled ServiceNow consultants in Canada means choosing between startup unknowns or paying premium rates to large firms that send junior resources.

No Clear Path to Expansion

Moving beyond basic ITSM into asset management, CMDB, or workflow automation feels overwhelming when you lack the internal team and strategic guidance to get there.

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YOUR TECHNOLOGY ALLY

We Run Our Operations on ServiceNow. We Know What Good Looks Like.

 Compugen doesn't just implement ServiceNow for customers — we built our entire Service Management Office on it, continually investing in our platform expertise and real-world experience. With skilled Canadian resources who have executed ServiceNow projects, Compugen brings ongoing operational insight to every engagement, providing a path to optimize resources and achieve the right capabilities at the right place and the right time. This is the difference between a consultant reading the manual and an ally who lives it every day. 

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Engagements Delivered in 2025
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"This major digital transformation investment represents a leap forward for Compugen in the value and possibilities our services will bring to our customers. As the role of information technology reaches further across all lines of business, our customers are eager to take advantage of the rich functionality provided by AI and self-service capabilities. In true Compugen fashion, we listen and adapt in order to deliver the type of service experience by design our customers deserve."

 

Marty Grosh, VP Services, Compugen Inc.

HOW WE HELP

ServiceNow Services Designed Around Real Operational Needs

 Whether you need to get more value from what you've already purchased, deploy new capabilities, or outsource the platform entirely, we meet you where you are.  

Consulting + Implementation

Professional Services

Roadmap development, architecture, configuration, and deployment focused on measurable outcomes and platform adoption.


  • ITSM, ITAM, CMDB implementations
  • Platform health checks and assessments
  • Process maturity and optimization reviews
  • Workflow automation and expansion

Ongoing Support

Application Managed Services

Continuous management, maintenance, and optimization of your ServiceNow environment so you can focus on the work that matters.


  • Dedicated resource allocation
  • Ongoing configuration and tuning
  • Quarterly business reviews
  • Proactive platform governance

Turnkey Solution

Managed Platform (ServiceNow-as-a-Service)

Compugen hosts and manages a fully operational ServiceNow instance on your behalf. No licensing to buy. No implementation partner to find. No team to hire. You just use it.


  • Pre-built service catalogue and workflows
  • Up and running in days, not months
  • Security, maintenance, and governance included
  • Ideal for organizations with 200 to 1,000 employees

Strategic Advisory

Licence Resale + Optimization

As an authorized ServiceNow reseller, Compugen ensures you get the right licensing structure aligned to your transformation goals.


  • Entitlement optimization and roadmap guidance
  • Bundled RFP and procurement support
  • Licence compliance and cost management
  • Multi-year strategic planning

Frequently asked Questions

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Put some clear and concise content in here. Keep your reader in mind. What are they trying to do? What are they hoping to learn? Why are they reading this? Help them out and use the tone and voice of your organization.

Put some clear and concise content in here. Keep your reader in mind. What are they trying to do? What are they hoping to learn? Why are they reading this? Help them out and use the tone and voice of your organization.

Put some clear and concise content in here. Keep your reader in mind. What are they trying to do? What are they hoping to learn? Why are they reading this? Help them out and use the tone and voice of your organization.

THE OUTCOME

What Changes When You Have the Right Ally

 Technology is the conduit, but our people are the connection. Here's what organizations experience when they partner with Compugen on ServiceNow. 
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Underutilized → Optimized

Realize the Full Value of Your Investment

Move beyond basic ticketing to the automated workflows, self-service portals, and AI capabilities that ServiceNow was designed to deliver.

Reactive → Strategic

Shift IT From Firefighting to Forward-Thinking

With better visibility, automated processes, and a well-managed platform, your IT team becomes a driver of business outcomes instead of a service desk.

 Fragmented → Unified

Bring ITSM, ITAM, and CMDB Under One Roof

Licensing, consulting, managed services, and platform support from a single Canadian ally. No more juggling vendors or hoping for alignment.

Reduce Risk
Uncertain → Assured

Reduce Vendor + Implementation Risk

We share the responsibility for outcomes, reducing vendor complexity and lowering the risk that often slows transformation.

GETTING STARTED

Three Steps to Getting More From ServiceNow

We keep it simple. No lengthy discovery phases before we can even start a conversation.

 

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Schedule a Kick-Off Call

Tell us where you are with ServiceNow today and what outcomes matter most. We'll listen, ask good questions, and identify where the opportunity is.

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Get a Tailored Roadmap

Based on your environment, maturity, and goals, we design a clear plan — whether that's an assessment, an implementation, managed services, or our platform-as-a-service.

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Realize New Possibilities

With Compugen as your Technology Ally, your ServiceNow platform starts delivering the value, efficiency, and experience your team and your customers deserve.

Ready to Get Real Value From ServiceNow?

Schedule a kick-off call with our ServiceNow team. We'll learn about your current environment, discuss your goals, and outline a clear path forward — with no obligation. 

 

  • 30-minute introductory conversation

  • Understand your current ServiceNow maturity

  • Identify quick wins and long-term opportunities

  • Receive a tailored recommendation

  • No obligation, no pressure

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Ready to Get Real Value From ServiceNow?
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Ready to Get Real Value From ServiceNow?
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Ready to Get Real Value From ServiceNow?
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Ready to Get Real Value From ServiceNow?